Terms of Conditions
This Terms and Conditions Agreement (“Agreement”) constitutes a legally binding contract between you, whether acting individually or on behalf of a company, distributor, importer, reseller, or business entity (“Client”, “Buyer”, “You”, or “Your”) and Oxzyn Healthcare Private Limited (“Company”, “Oxzyn Healthcare”, “We”, “Us”, or “Our”).
This Agreement governs your access to and use of the website oxzynhealthcare.com, all related communications, services, international transactions, and B2B commercial dealings facilitated through our platform.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
1. Nature of Business Relationship
Oxzyn Healthcare operates strictly as a Business-to-Business (B2B) manufacturer, exporter, and supplier of healthcare and related products.
All transactions conducted through our website, communication channels, or authorized payment gateways are intended solely for commercial business purposes and not for individual consumer purchases.
By placing an order, initiating payment, or engaging with our services, you confirm that:
- You represent a registered business entity or commercial organization.
- You possess authority to enter into binding commercial agreements.
- All purchases are made for resale, distribution, institutional use, or business operations.
2. Acceptance of Terms
By accessing our website, requesting quotations, placing orders, or making payments through international payment gateways, you acknowledge that:
- You have read and understood these Terms.
- You agree to be legally bound by them.
- You comply with applicable local, national, and international trade laws.
If you do not agree with these Terms, you must discontinue use of our services immediately.
3. Scope of Services
Oxzyn Healthcare provides:
- Manufacturing and supply of healthcare products
- Private labeling and contract manufacturing (where applicable)
- International B2B order processing
- Export documentation and coordination
- Payment facilitation through approved international payment gateways
Product availability, specifications, and commercial terms may vary based on region, regulatory requirements, and business agreements.
4. International Payments & Payment Gateways
To facilitate global B2B transactions, Oxzyn Healthcare has partnered with authorized international payment gateways.
You agree that:
- Payments may be processed outside India through third-party payment providers.
- Currency conversion charges, banking fees, intermediary charges, and taxes imposed by your financial institution remain your responsibility.
- Orders are confirmed only after successful payment authorization and verification.
Oxzyn Healthcare shall not be liable for delays caused by:
- Payment gateway verification,
- International banking compliance checks,
- Currency regulations, or
- Anti-money laundering or trade compliance reviews.
5. Quotations, Pricing & Orders
- All quotations remain valid only for the period specified.
- Pricing may change without prior notice due to:
- raw material fluctuations,
- exchange rate variations,
- regulatory changes,
- logistics or freight adjustments.
- Orders become binding only after written confirmation from Oxzyn Healthcare.
- Minimum Order Quantities (MOQ) may apply.
6. Shipping, Export & Delivery
- Delivery timelines are estimates and not guaranteed deadlines.
- Export shipments comply with Indian export regulations and applicable international trade laws.
-
The Buyer is responsible for:
- Import licenses
- Customs clearance
- Duties, taxes, and regulatory approvals in destination countries
- Risk transfers to the Buyer according to agreed commercial shipping terms (Incoterms®, if applicable).
7. Client Obligations
You agree to:
- Provide accurate company and billing information.
- Ensure compliance with local import regulations.
- Use purchased products only for lawful commercial purposes.
- Avoid resale in restricted or sanctioned jurisdictions.
Oxzyn Healthcare reserves the right to refuse service where compliance risks arise.
8. Compliance with Laws
Both parties agree to comply with:
- International trade regulations
- Anti-bribery and anti-corruption laws
- Export control regulations
- Sanctions laws applicable to either party
Transactions violating applicable laws may be suspended or terminated without liability.
9. Intellectual Property
All trademarks, product designs, brand assets, website content, and documentation associated with Oxzyn Healthcare remain the exclusive property of the Company.
No Client may:
- reproduce,
- distribute,
- rebrand,
- or commercially exploit
any intellectual property without prior written authorization.
10. Confidentiality
Any commercial information shared during negotiations or transactions, including pricing structures, formulations, documentation, or business discussions, shall be treated as confidential and may not be disclosed to third parties without written consent.
11. Data Protection & Privacy
Information submitted to Oxzyn Healthcare is processed in accordance with our Privacy Policy.
You are responsible for maintaining the confidentiality of account credentials and communications associated with your organization.
12. Restricted Use
You shall not:
- misuse the website or services,
- attempt unauthorized system access,
- engage in fraudulent transactions,
- transmit unlawful or harmful material,
- or impersonate another organization.
Violation may result in immediate termination of services.
13. Disclaimer of Warranties
All products and services are provided on an “as available” and commercial best-effort basis.
Except where expressly stated in writing, Oxzyn Healthcare makes no implied warranties regarding:
- merchantability,
- fitness for a particular market,
- uninterrupted availability,
- or regulatory acceptance in specific jurisdictions.
14. Limitation of Liability
To the maximum extent permitted by law:
Oxzyn Healthcare shall not be liable for indirect, incidental, consequential, or commercial losses including:
- loss of profit,
- business interruption,
- market loss,
- customs delays,
- regulatory refusal,
- or third-party payment gateway issues.
Total liability shall not exceed the amount paid for the specific order giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless Oxzyn Healthcare, its directors, employees, partners, and affiliates against claims, losses, or damages arising from:
- misuse of products,
- regulatory violations in your jurisdiction,
- inaccurate information provided by you,
- or breach of these Terms.
16. Suspension or Termination
Oxzyn Healthcare reserves the right to suspend or terminate services where:
- payment disputes occur,
- compliance risks are identified,
- fraudulent or illegal activity is suspected,
- contractual obligations are breached.
Upon termination, outstanding obligations remain enforceable.
17. Modification of Terms
We may update these Terms periodically. Updated versions will be published on our website.
Continued engagement with our services constitutes acceptance of revised Terms.
18. Governing Law & Jurisdiction
This Agreement shall be governed by and interpreted under the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Ahmedabad, Gujarat, India, unless otherwise agreed in a written commercial contract.
Contacting Us
For any questions regarding these Terms and Conditions, please contact:
OXZYN HEALTHCARE
B-1101, Titanium Business Park,
Makarba, Ahmedabad 380051
Contact Email Address
THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT (hereinafter “You” or “Your”) AND OXZYH HEALTHCARE (hereinafter “Oxzyn Healthcare”) GOVERNING YOUR USE OF Oxzyn Healthcare AND THE WEBSITE oxzynhealthcare.com
Parts of this Agreement
This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions, if any, specific to use of individual Services (hereinafter the “Service Specific Terms”). The General Terms and Service Specific Terms are collectively referred to as the “Terms”. In the event of a conflict between the General Terms and Service Specific Terms, the Service Specific Terms shall prevail.
Acceptance of the Terms
You must be of legal age to enter into a binding agreement in order to accept the Terms. If you do not agree to the General Terms, do not use any of our Services. If you agree to the General Terms and do not agree to any Service Specific Terms, do not use the corresponding Service. You can accept the Terms by checking a checkbox or clicking on a button indicating your acceptance of the terms or by actually using the Services.
Description of Service
We provide an array of services for online collaboration and management including email client, lead management, pipeline management, organizer, customer relationship management application and project management application (“Service” or “Services”). You may use the Services for your personal and business use or for internal business purpose in the organization that you represent. You may connect to the Services using any Internet browser supported by the Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services. You can create and edit content with your user account and if you choose to do so, you can publish and share such content.
Subscription to Beta Service
We may offer certain Services as closed or open beta services (“Beta Service” or “Beta Services”) for the purpose of testing and evaluation. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the success of such testing and the decision, if any, to offer the Beta Services as commercial services. You will be under no obligation to acquire a subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. You agree that Oxzyn Healthcare will not be liable to you or to any third party for any harm related to, arising out of, or caused by the modification, suspension or discontinuance of any of the Beta Services for any reason.
Modification of Terms of Service
We may modify the Terms upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes to the Terms that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing Oxzyn Healthcare notice by email within 30 days of being notified of the availability of the modified Terms if the Terms are modified in a manner that substantially affects your rights in connection with use of the Services. In the event of such termination, you will be entitled to prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Terms will be deemed to be your agreement to the modified Terms.
User Sign up Obligations
You need to sign up for a user account by providing all required information in order to access or use the Services. If you represent an organization and wish to use the Services for corporate internal use, we recommend that you, and all other users from your organization, sign up for user accounts by providing your corporate contact information. In particular, we recommend that you use your corporate email address. You agree to: a) provide true, accurate, current and complete information about yourself as prompted by the sign up process; and b) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if Oxzyn Healthcare has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, Oxzyn Healthcare may terminate your user account and refuse current or future use of any or all of the Services.
Organization Accounts and Administrators
When you sign up for an account for your organization you may specify one or more administrators. The administrators will have the right to configure the Services based on your requirements and manage end users in your organization account. If your organization account is created and configured on your behalf by a third party, it is likely that such third party has assumed administrator role for your organization. Make sure that you enter into a suitable agreement with such a third party specifying such party’s roles and restrictions as an administrator of your organization account.
You are responsible for i) ensuring confidentiality of your organization account password, ii) appointing competent individuals as administrators for managing your organization account, and iii) ensuring that all activities that occur in connection with your organization account comply with this Agreement. You understand that Oxzyn Healthcare is not responsible for account administration and internal management of the Services for you.
You are responsible for taking necessary steps for ensuring that your organization does not lose control of the administrator accounts. You may specify a process to be followed for recovering control in the event of such loss of control of the administrator accounts by sending an email to info@oxzynhealthcare.com. provided that the process is acceptable to Oxzyn Healthcare. In the absence of any specified administrator account recovery process, Oxzyn Healthcare may provide control of an administrator account to an individual providing proof satisfactory to Oxzyn Healthcare demonstrating authorization to act on behalf of the organization. You agree not to hold Oxzyn Healthcare liable for the consequences of any action taken by Oxzyn Healthcare in good faith in this regard.
Personal Information and Privacy
Personal information you provide to Oxzyn Healthcare through the Service is governed by Oxzyn Healthcare Privacy Policy. Your election to use the Service indicates your acceptance of the terms of the Oxzyn Healthcare Privacy Policy. You are responsible for maintaining confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by email to info@oxzynhealthcare.com. We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account, or otherwise.
Communications from Oxzyn Healthcare
The Service may include certain communications from Oxzyn Healthcare, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.
Complaints
If we receive a complaint from any person against you with respect to your activities as part of use of the Services, we will forward the complaint to the primary email address of your user account. You must respond to the complainant directly within 10 days of receiving the complaint forwarded by us and copy Oxzyn Healthcare in the communication. If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact information to the complainant for enabling the complainant to take legal action against you. You understand that your failure to respond to the forwarded complaint within the 10 days’ time limit will be construed as your consent to disclosure of your name and contact information by Oxzyn Healthcare to the complainant.
Restrictions on Use
In addition to all other terms and conditions of this Agreement, you shall not: (i) transfer the Services or otherwise make it available to any third party; (ii) provide any service based on the Services without prior written permission; (iii) use the third party links to sites without agreeing to their website terms & conditions; (iv) post links to third party sites or use their logo, company name, etc. without their prior written permission; (v) publish any personal or confidential information belonging to any person or entity without obtaining consent from such person or entity; (vi) use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of Oxzyn Healthcare; (vii) violate any applicable local, state, national or international law; and (viii) create a false identity to mislead any person as to the identity or origin of any communication.
Spamming and Illegal Activities
You agree to be solely responsible for the contents of your transmissions through the Services. You agree not to use the Services for illegal purposes or for the transmission of material that is unlawful, defamatory, harassing, libelous, invasive of another’s privacy, abusive, threatening, harmful, vulgar, pornographic, obscene, or is otherwise objectionable, offends religious sentiments, promotes racism, contains viruses or malicious code, or that which infringes or may infringe intellectual property or other rights of another. You agree not to use the Services for the transmission of “junk mail”, “spam”, “chain letters”, “phishing” or unsolicited mass distribution of email. We reserve the right to terminate your access to the Services if there are reasonable grounds to believe that you have used the Services for any illegal or unauthorized activity.
Inactive User Accounts Policy
We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 120 days. In the event of such termination, all data associated with such user account will be deleted. We will provide you prior notice of such termination and option to back-up your data. The data deletion policy may be implemented with respect to any or all of the Services. Each Service will be considered an independent and separate service for the purpose of calculating the period of inactivity. In other words, activity in one of the Services is not sufficient to keep your user account in another Service active. In case of accounts with more than one user, if at least one of the users is active, the account will not be considered inactive.
Data Ownership
We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant Oxzyn Healthcare the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for Oxzyn Healthcare’s commercial, marketing or any similar purpose. But you grant Oxzyn Healthcare permission to access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of your user account solely as required for the purpose of providing the Services to you.
Sample files and Applications
Oxzyn Healthcare may provide sample files and applications for the purpose of demonstrating the possibility of using the Services effectively for specific purposes. The information contained in any such sample files and applications consists of random data. Oxzyn Healthcare makes no warranty, either express or implied, as to the accuracy, usefulness, completeness or reliability of the information or the sample files and applications.
Trademark
Oxzyn Healthcare, Oxzyn Healthcare logo, the names of individual Services and their logos are trademarks of Oxzyn Healthcare PRIVATE LIMITED. You agree not to display or use, in any manner, the Oxzyn Healthcare trademarks, without Oxzyn Healthcare’s prior permission.
Disclaimer of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. Oxzyn Healthcare EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Oxzyn Healthcare MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. USE OF ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM Oxzyn Healthcare, ITS EMPLOYEES OR REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
Limitation of Liability
YOU AGREE THAT Oxzyn Healthcare SHALL, IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF Oxzyn Healthcare HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL Oxzyn Healthcare’S ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED THE FEES PAID BY YOU TOWARDS SUCH SERVICE.
Indemnification
You agree to indemnify and hold harmless Oxzyn Healthcare, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney’s fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party’s rights, in violation of any law, in violations of any provisions of the Terms, or any other claim related to your use of the Services, except where such use is authorized by Oxzyn Healthcare.
Suspension and Termination
We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies. Objections to suspension or disabling of user accounts should be made to info@oxzynhealthcare.com. within thirty days of being notified about the suspension. We may terminate a suspended or disabled user account after thirty days. We will also terminate your user account on your request.
In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Terms and to terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. You have the right to terminate your user account if Oxzyn Healthcare breaches its obligations under these Terms and in such event, you will be entitled to prorated refund of any prepaid fees. Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and password and deletion of all data in your user account.
END OF TERMS OF SERVICE
If you have any questions or concerns regarding this Agreement, please contact us at info@oxzynhealthcare.com.
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B-1101, Titanium Business Park, Makarba, Ahmedabad 380051